Do I need to put anything on my roof?
No! That's the beauty of community renewables. You get all of the benefits of clean energy without having to install anything at your home or business.
I already have solar panels. Can I still sign up?
Yes! Many of our customers already installed solar panels and joined community solar as another way to benefit the environment, while reducing their remaining electric costs.
What if I move?
If you move within the same utility zone, you can still be part of the project, just let us know so we can make the changes on your account. If you move to an area where we don't have a project, you'll unfortunately have to cancel your membership.
What if I want to leave the project?
If for whatever reason you want to leave, terms and conditions may vary depending on the project. It's important to review your subscription agreement to see if there are any particular requirements. In most cases, you simply have to give a certain amount of notice so we can find someone else to take your spot.
Are there any issues with reliability? Are you replacing my utility company?
Nope. You will have the same reliability that you have always had. Nothing will change except now when you receive your utility bill, you will see your bill credit applied, reducing your monthly energy costs. Your utility company still maintains the physical grid system, ensuring reliability, and delivering the electricity you use to power your home, business, or place of worship. We work with utilities to get more renewable energy on that grid system and transition to a more sustainable future.
What happens if the community renewable project I'm subscribed to goes offline? (ex. A storm damages my community solar project and it has to go offline for repairs).
If for whatever reason, the project you're subscribed to goes offline, you'll still be getting electricity from your utility company, but you temporarily won't be getting the discount from your renewable project subscription. (i.e. things will go back to how they were before you subscribed). If a project has to shut down completely, we'll help you switch to another project in your area if one is available.
I already have clean energy through an ESCO (Energy Services Company / Supplier). Can I still sign up?
Yes! You can maintain your ESCO contract and still join a community renewable project. In fact, signing up for both is encouraged. When choosing an ESCO as your energy supplier, you have the ability to power your home with renewable energy. Signing up for a community renewable project, on the other hand, provides a discount on the electricity produced while supporting local solar development.
Are you an ESCO (Energy Services Company/Supplier)?
No.
